Problem
Skype For Business Mac
- Skype for Business Online Autodiscover and automatic sign-in
- Skype for Business Online federation with external users
- Public Internet Connectivity (PIC) together with Windows Live, MSN, and Outlook.com users
- Outlook Web Access instant messaging
- Sign in from Lync Mobile clients by using the Auto-Detect Server option
- Lync couldn’t find a Lync Server for contoso.com. There might be an issue with the Domain Name System (DNS) configuration for your domain. Please contact your support team.
- Cannot sign in because the server is temporarily unavailable. If the problem continues, please contact your support team.
Solution
Type | Service | Protocol | Port | Weight | Priority | TTL | Name | Target |
---|---|---|---|---|---|---|---|---|
SRV | _sip | _tls | 443 | 1 | 100 | 1 hour | <DomainName> | sipdir.online.lync.com |
SRV | _sipfederationtls | _tcp | 5061 | 1 | 100 | 1 hour | <DomainName> | sipfed.online.lync.com |
Type | Host name | Destination | TTL |
---|---|---|---|
CNAME | sip.<DomainName> | sipdir.online.lync.com | 1 hour |
CNAME | lyncdiscover.<DomainName> | webdir.online.lync.com | 1 hour |
More information
- You use a custom domain in Office 365.
- DNS SRV resource records, CNAME resource records, or both kinds of records are configured incorrectly for your domain.
Troubleshoot Skype for Business Online DNS issues with the Lync Remote Connectivity Analyzer (RCA)
If you can't add SRV records through your DNS host
References
Set up Lync for you and the way you work.
Step 1: Set Lync Options
The Lync - Options window should be your first stop when getting started with Lync. It’s where you customize Lync for your use. Use it to set up audio and video devices and to change things, like your picture and phone numbers that display with your contact information, how and when you’re alerted to new instant messages, how messages display (with or without emoticons, for example), and your status settings.
- Open Lync.
- In the Lync main window, in the upper-right corner, click the Options icon.
- In Lync - Options, use the options in the left pane to open the appropriate page. The following table can help you locate the Options page you need for the most common setup tasks. (Be aware, though, the table isn’t comprehensive. We recommend you skim the options on all Lync - Options pages when setting up).Important: If an option or page is unavailable, it’s likely been disabled for your workplace or account. Contact your workplace technical support for help.
To | In Lync - Options, click | For more information, see the Help button and/or Learn More link on the Options page and |
---|---|---|
Change your instant messaging (IM) font | General | |
Save conversations or stop saving them | Personal | |
Mac cosmetics training manual bible ebooks. Hide or show pictures in your Contacts list | Personal | |
Change how long Lync waits before changing your status to Away | Status | |
Change your picture | My Picture | |
Add a new phone number to your contact information | Phones | Control access to your presence information (to learn which contacts see which numbers) |
Set up your option for Lync Meeting audio | Phones | |
Turn on or off sound alerts for new instant messages and/or when your status is Busy or Do Not Disturb | Ringtones and Sounds | |
Set up an audio device | Audio Device | |
Set up a camera | Video Device |
Step 2: Set up your Contacts list
Add the people you communicate with most to your Contacts list, so you can communicate with them quickly and easily. To add a contact, in the Lync main window, type the person’s name in the search box, click the listing when it appears, and then click More Options > Add to Contacts List and a group to add the contact to. For more details, including alternate methods for adding contacts and troubleshooting tips, see Add a contact in Lync.
Next steps
After you get set up, download and print guides to keep desk-side, and/or review these Help topics to learn how to do key tasks in Lync:
Administrator set-up topics
Lync Web App For Mac
Lync For Mac Manual Configuration Download
For information about setting up and configuring Lync Online for your company, see how to Set up Skype for Business Online.